FAQs

General Questions

1. What is PlanetHouse?
   PlanetHouse offers digital marketing, eCommerce solutions, and business growth tools designed to scale your online presence.

2. Who can use PlanetHouse?
   Our services are available to anyone looking to grow their business through digital marketing and eCommerce, from beginners to experienced entrepreneurs.

3. How do I get started with PlanetHouse?
   Create an account on our website, explore our services, and participate in our events or training programs.

Brand Membership

4. What is PlanetHouse Brand Membership?
   Brand Membership provides exclusive tools, resources, and insights for brands to enhance their digital presence and grow their business online.

5. How do I join the Brand Membership?
   Sign up on our website and select a membership plan that best suits your brand’s needs.

Events

6. What events does PlanetHouse host?
   We host events like the Johannesburg Masterclass and Income Festival, focusing on digital marketing and eCommerce strategies.

7. Are events online or in-person?
   We offer both virtual and in-person events. Event details will specify the format for each.

Digital Properties

8. What are PlanetHouse Digital Properties?
   Digital Properties include GiantServer, a powerful platform that supports digital marketing, eCommerce, and business growth solutions for high-level businesses.

9. How can I access GiantServer?
   Sign up on our website to gain access to GiantServer and integrate it into your business for optimal results.

Software & Digital Marketing Services

10. What software services does PlanetHouse provide?
    PlanetHouse provides digital marketing tools, analytics platforms, and scalable eCommerce solutions.

11. How does PlanetHouse help with digital marketing?
    We provide tailored strategies, tools, and platforms that help businesses enhance their online presence and drive measurable results.

Business Growth Analysis

12. What is Business Growth Analysis?
    It’s a service where we analyze your business’s digital marketing strategy and provide actionable recommendations for growth.

13. How do I request a Business Growth Analysis?
    Submit a request through our website, and our experts will help guide you through the process.

Support and Contact

14. How can I contact PlanetHouse support?
    You can reach us by email at support@planethouse.co.za.

15. What if I miss a live session or event?
    Most of our live sessions and events are recorded and made available for later viewing.

16. How can I stay updated on PlanetHouse events and offers?
    Subscribe to our newsletter or follow us on social media to receive updates and offers.

Simply head up to the sing up page, complete the onboarding form with accurate details, submit the form, after submitting the form your will be directed make membership fee payment (if you can’t pay online you may request payment details from the support team), wait for approval of your brand membership for not more than 48 hours. Planet House has criteria and requirements to admit a brand into the house.

If you are ready to join the House today, CLICK HERE 

Clients in Marketing are 100% happy, clients in development are 95% happy. Clients in revenue generation strategies are 100% happy.

Typical turnaround on technical services is typically 24 hours. Turnaround time for large project like web development is 21-61 days.

The typical requirments to become a PHB Member Brand are:

• Must have a registered business / PHB can help you to register your business for FREE.
• Must have a website or willing to purchase one from our Web Designers.
• Your business must have a turnover of R15 000 – R5 Million for Six Figure Mission.
• R10 000 – R1 Million for Six Figure Mission.
• R20 000 – R5 Million for Seven Figure Mission.
• R100 000 – R100 Million for Million Dollar Master Mission.

Businesses and Brands who are not making any profit will not be accepted at PHB, however there is a special program for such businesses and brands.